Policies

Returns
We accept returns of unused or like-new merchandise within 30 days of purchase. You may return items in person or by mail. Free return/replacement shipping is available if you received incorrect, defective, or damaged merchandise.
In-Store Pickup
We hold orders until you are ready to get them, if they've already been purchased.  If you are holding items and planning on paying at pickup, we will hold them for 30 days before reshelving the items.
Shipping
Shipping is available to all 50 U.S. States and most other countries.  You will receive an e-mail when your order is received and when it ships.
Sales Tax
Sales tax is not charged if shipped outside of the following Gordon-Conwell campus states: Florida, North Carolina, and Massachusetts.